Privacy Policy

Effective Date: September 1st 2025

Garden Of Collective LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gardenofcollective.com, make purchases, or otherwise engage with our services.

Please read this Privacy Policy carefully. By using our website, you consent to the terms outlined below. If you do not agree with the terms, please do not access or use the website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Personal Identification Information: Name, email address, and phone number.

  • Payment Information: When purchasing products, memberships, or event tickets, your payment information (e.g., credit/debit card) is processed securely by our third-party payment processors. We do not store or have access to complete payment details.

  • Account Information: If you register for memberships, events, or classes, we may collect login credentials or connect you to our third-party platforms (such as Posh, Dice, or Pie).

  • Automatically Collected Data: When you visit our website, we may automatically collect information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and interactions with the website.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders, memberships, and bookings.

  • Respond to inquiries or provide customer support.

  • Send marketing communications and newsletters through Flodesk (with your consent).

  • Improve website performance and user experience.

  • Analyze traffic and site usage through Google Analytics.

  • Maintain compliance with legal obligations and protect our legal rights.

We do not sell or rent personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance.
You can choose to disable cookies in your browser settings, though some features of the website may not function properly without them.

We may use:

  • Google Analytics to understand user behavior and website traffic. Google may collect data such as your IP address; for more information, review Google’s Privacy Policy.

  • Marketing pixels (such as Facebook or Instagram) for remarketing and analytics purposes, where applicable.

4. Disclosure of Your Information

We may share your information with trusted third parties who assist in operating our business, such as:

  • Squarespace (website hosting and commerce)

  • Flodesk (email marketing and communications)

  • Google Analytics (data analysis)

  • Payment processors (for secure transactions)

  • Posh, Dice, and Pie (for event, ticketing, or membership management)

These third parties are only given access to information necessary to perform their specific services and are obligated to maintain confidentiality and data protection standards.

We may also disclose information:

  • To comply with legal obligations or government requests.

  • To protect our rights, property, and safety or that of others.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.

6. International Data Transfers

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States. We implement appropriate safeguards to ensure your personal data is protected in accordance with applicable international laws, including the General Data Protection Regulation (GDPR).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: Request access to a copy of the personal data we hold about you.

  • Correction: Request that we correct inaccurate or incomplete data.

  • Deletion: Request that we delete your personal information, subject to legal retention obligations.

  • Restriction and Objection: Restrict or object to our processing of your data.

  • Withdraw Consent: Withdraw consent for marketing communications at any time by clicking “unsubscribe” or contacting us directly.

To exercise these rights, please contact us at hello@gardenofcollective.com.

8. Data Security

We use commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed 100% secure. You acknowledge and accept this inherent risk when using our site.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 16, we will delete it promptly.

10. Your California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, and disclose.

  • The right to request deletion of personal information.

  • The right to opt out of the sale or sharing of personal data (we do not currently sell personal data).

  • The right to non-discrimination for exercising these rights.

To make a request under the CCPA, please contact hello@gardenofcollective.com.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by the “Effective Date” above. Continued use of our website after changes indicates your acceptance of the revised Policy.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us at:

Garden Of Collective LLC
4619 N Ravenswood Ave #101
Chicago, IL 60640
📧 hello@gardenofcollective.com